We Love Flexible Working

Get things done wherever you are! Our flexible technology means you and your team don’t have to be deskbound any longer. Keep everyone connected on the move and let them access their files and applications from any device. Hot desking becomes a reality, and bad weather doesn’t impact productivity. The way we work has changed forever!

See the technology
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Our Process

Our (almost) famous 5 step process makes sure we know everything we need to know about your business and the way you use IT before we start working together.  

It means that when we do work our magic, not only will you see results straight away, but your staff will be up to speed with exactly what’s changed.  So get ready to take your business to the next level!  Pure genius?  We think so.

Consult
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First of all we get to know your business.  What do you do? What are your plans over the next couple of years? How many offices do you have? Which of the technologies that we offer would be valuable for your business?

Health Check
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Now we roll up our sleeves and get geeky!  We’ll leave no stone unturned when we audit your system, comparing everything to our benchmark, and uncovering any vulnerabilities.
We’ll give you an easy to read Traffic Light report with our findings, and using this combined with what we learnt in Step 1, we’ll put together a proposal.

Turbocharge
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Once you’ve given us the green light, we get cracking! Our aim here is to improve the performance of your IT system, making sure that security, reliability and flexibility are at an all time high
Our priority here is careful planning to keep downtime to a minimum and keeping you up to speed on our progress.

Educate
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Even the best IT system in the world won’t make any difference unless your team know how to use it properly.
We’ll show them the ropes and be on hand to take any questions. We’ve also got some useful videos online just in case anyone can’t make it or needs a refresh.

Support & Maintain
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We’re here to solve any headaches every step of the way. Call or email our helpdesk and we’ll get things sorted as quick as a flash.
If you’ve chosen an Assured support package, we’ll also keep an eye on the critical areas of your IT system, working proactively to keep you up and running.

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What our Customers think

Hayes Garden World, Ambleside

“After struggling with our network infrastructure for 5 years, after our full time IT technician left the company to greener pastures, we finally realized that it was fast becoming a false economy not having a dedicated team looking after our network cabling, switches and servers.
One of our suppliers then recommended Damson and I have to say we have been extremely impressed with level of service and efficiency with which our IT issues are dealt with.
We are currently enjoying stress free retailing (which is what we should be concentrating on in these difficult trading times) – so thank you Damson!”

Dallas Klein
Operations Director

Mains Business, Lancaster

“Mains Business Equipment has used Damson to install a new Small Business Server and 6 PCs at our office in Lancaster. Since our business is heavily reliant on IT we required a seamless transition from the old to the new without any downtime. Adam planned the installation around us to limit the disruption to an absolute minimum.

Whenever we have had to call upon Damson for assistance they have always responded quickly and efficiently and can usually resolve any issue over the phone, in plain English we can all understand.

We now have much faster and more reliable internal systems enabling us to service our customers more efficiently, which in turn is helping our business to grow. This is why I can highly recommend Damson”

Paul Davies
Office Manager

TIC Financial Services, Lancaster

“Following my original enquiry, Damson took over our IT contract, including backing up of systems, encrypting every PC, and resolving issues that had been annoying us for some time.

They spent one and a half days rectifying these faults, and now monitor the system remotely to prevent them cropping up again. One or two minor issues have occurred since and these have been rectified remotely once again.

I would have no hesitation in recommending Damson in the future, as they did everything they said they were going to do, when they said they were going to do it, at a very competitive price.”

Paul Roome
Managing Director

Catherine Smith Lettings, Windermere

“It’s stressful enough running a busy letting agency without having to worry about your IT system letting you down. Since using Damson, we’ve enjoyed a friendly, efficient, professional service and a reliable IT system. I would happily recommend Damson to other business owners whenever I can!”

Catherine Smith
Managing Director

Luxury Lakes Hotels Group, Windermere

“I would just like to thank you for the help with our IT issues at our hotels, some of these where long standing that other IT companies failed to rectify, i can now happily say that all of our systems and the wireless systems are running perfectly and reliably, it is however comforting to know that under your maintenance contract you are just a call away should we encounter any future issues, many thanks.”

Colin Monk
Director

LHD Solicitors, Lancaster

“I was most impressed by how the guys at Damson took a real interest in us as a business. There were several areas of our IT policy, such as secure use of iPads to access the company network whilst out of the office, that hadn’t even been covered by our old provider.

Damson’s entire approach to IT support is refreshing – they speak Plain English and there’s no drama or stress. We can focus on building our business and helping our clients, knowing that our IT system is in safe hands.”

Rachel Hood
Director

About Us

When Damson first opened its doors in 2010, our aim was to provide reliable, easy to use IT systems, and friendly, down to earth advice and support.  It proved a big hit in the local area, and we quickly grew our team and began to cover the whole of the North West.

A few years in, we realised that the way our customers were working was changing.  More than ever before, our users were working on the road, between multiple offices, and from home.  Keeping our original aims and values in mind, we set to work and came up with the range of flexible technology and support packages that we offer today.

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Meet the Team

Adam Robinson

Founder

Mike Wright

Operations Director

Paul Houston

Helpdesk Engineer

Dave Townley

Field Engineer

Bee Hesketh

Sales & Marketing

Chelsey Needham

Accounts

Bremusa

Office Pet

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21 Castle Hill
Lancaster
Lancashire
LA1 1YN

Company number 07879886

VAT number GB102370762